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Agentic AI ERP System Implementation

We build your enterprise's execution-ready Agentic AI ERP on D365 F&O.
A cloud ERP that integrates finance, SCM, production, and projects — and the core platform on which Agentic AI runs.

We turn a recording ERP into an executing ERP. Connecting Copilot Studio and ERP MCP to D365 F&O, we design sensing, reasoning, proposal, and execution as a single flow.

What
Design and build Agentic AI ERP on D365 F&O
How
Task-specific Agent Skills and pre-set Rules · with approval gates
Scope
End-to-end for core operations — closing, receivables, ordering, inventory, production, and more
Proof
Korea's first Copilot Studio-based Agentic AI ERP implementation
EXECUTIVE SUMMARY

Adding intelligence to ERP — toward an operating system where your enterprise's experience executes itself

If ERP is the heart that moves every transaction and decision-making data in a company, Agentic AI is the intelligent nervous system that continuously senses that heart, reasons, and helps drive execution.

01

Prompt to Action

Instead of developing business procedures one by one, you define "what to check, by what standard to judge, and how to act" in a prompt — and run it.

02

Reasoning to End-to-End Process

Beyond simple lookups and repetition, data across the entire ERP connects to assess the situation, flowing seamlessly through notification, proposed action, and approval to execution.

03

Know-how to Corporate Asset

Checklists and judgment criteria accumulated by veteran staff over 20+ years are codified into Agent instructions, turning them into a digital asset for the organization.

A shift from repetitive checks that once depended on people, to an Agentic Enterprise where the organization's experience runs as Agents and people focus on judgment.
SECTION 01 · THE ESSENTIAL SHIFT

ERP evolves from a recording system into an active operating system

CONVENTIONAL ERP · PASSIVEIt records transactions accurately and provides screens and reports, but what to check, when, and what action to take depended on the staff's experience and attention.
AGENTIC ERP · ACTIVEOnce you define the guidelines, AI continuously monitors the defined business area, screens for anomalies and omissions, and proposes the necessary action along with a notification to the staff. Repetitive checks are handled by AI, while people focus on important exceptions and decisions.
CategoryConventional ERP OperationAgentic AI-Based Operation
Starting point of workManually find menus and reports to processDefine the goal in a prompt — the Agent selects data and functions on its own
Who checksPeople look up, compare, judge, then act directlyAI looks up, analyzes, judges — people only get the proposed action
Scope of checksOnly some transactions selected, based on time and experiencePredefined transactions automatically checked by the same standard
Execution cycleConcentrated at specific points — closing, meetings, auditsContinuous — daily/regular batch, or immediately upon events
When problems surfaceAfter errors accumulate — in post-hoc reviews at closingDetected proactively — at the moment of the transaction or process disruption
How judgment is madeIndividual judgment by cross-checking multiple screens and Excel filesReasoning about cause and impact by connecting multiple ERP data points and conditions
People's roleTime spent on repetitive work — finding and organizing dataFocused on exception review, approval, decision-making, and improvement
Business know-howAccumulated in personal files or people's heads — lost when staff leaveStandards and procedures standardized as prompts — an organizational asset
How control worksQuality of control varies by staff proficiencyRepeated execution by the same standard — results and history recorded systematically
How it scalesPrograms and interfaces developed separately for each taskProven Agent instructions replicated to expand across tasks and entities
KEY SHIFTS

The way you work changes across six dimensions

01

Search → Sense

From having to go find information yourself, to AI sensing anomalies first.

02

Manual Check → Auto Scan

From checking only some transactions, to standard-based automatic scanning that greatly reduces the chance of omissions.

03

After-the-Fact → Preventive

From correcting and tracing after closing, to preventive control that detects issues proactively as they occur.

04

Procedure → Purpose

From defining click-by-click sequences as a program, to directing purpose through a prompt.

05

Personal Know-how → Corporate Intelligence

From standards that once depended on veteran staff, to organizational intelligence built into Agents that anyone can use.

06

Data Processing → Exception Mgmt

From people checking every piece of data, to normal cases passing automatically and only exceptions reaching people.

SECTION 02 · 8 CORE VALUES

8 core values of an Agentic AI-based D365 F&O implementation

An active management operating platform that continuously monitors core operations in finance, purchasing, sales, production, inventory, and quality — detecting exceptions before they grow, and connecting through to proposed action.

1

Systematically reducing the risk of missed work

From sample-based checks to continuous automatic checks

People can only check some transactions, but Agents repeatedly check defined targets against the same standard — automatically detecting easy-to-miss items like unposted journals, unbilled shipments, or missing production records.

2

Shorter lead times for closing and processing

From finding issues at month-end, to sorting them out every day

Checking for unresolved items and errors daily, before closing, means closing day starts with most items already sorted. Faster closing, quicker order fulfillment, and earlier cash collection raise the speed of the business.

3

Turning expert experience into a digital corporate asset

From individual know-how to corporate intelligence

Checklists, judgment logic, and work sequences that were hard to document and disappeared when staff left are systematized as prompts — turning them into reusable, improvable Corporate Intelligence.

4

A qualitative shift in workforce productivity

From people who find data to people who improve the business

Time once spent on lookups, cross-checking, aggregation, follow-ups, and repetitive checks shifts to exception review, root-cause analysis, and improvement activities. People focus on work that requires judgment.

5

Data quality that improves over time

From an ERP that corrects errors to one that reduces them

Errors that start with a missing master and spread into transactions, planning, cost, and closing are checked continuously from the point they occur, reducing their spread early. The more checks run, the fewer errors occur in the first place — an operating system where data integrity keeps improving.

6

Internal controls and audit response built in

Not a claim of "we checked," but a record of "what was checked"

Check targets, judgment results, exception details, and approval history are recorded systematically. Agents operate within D365 F&O's role-based security, approval workflows, and transaction history.

7

A structure where the standard process itself becomes an automation asset

From customization-centric to a sustainable standard ERP

When Agents are designed on the standard process, the more standards are followed, the higher the reusability and maintainability of automation. Standardization is not just an IT requirement — it's an automation benefit the business feels directly.

8

Scalability that replicates across the enterprise and global entities

One success case becomes the enterprise-wide operating model

Agent instructions proven through the sense-reason-act structure can be replicated and expanded to other tasks and entities. One success case becomes the enterprise-wide operating model.

AGENT CATALOG · 3 WAVES × 15 USE CASES

AI Agents handle repetitive verification — people handle judgment and approval

A catalog of business automation Agents running on Dynamics 365 F&O MCP — each Agent draws on D365 F&O data as its source and automatically delivers check results and proposed actions to staff.

WAVE 1

Financial Closing & Close Controls

AG-01 ~ 04
AG-01Period Close Readiness AgentPeriod Close Readiness AgentBefore closing startsAutomatically scans D365 F&O data for pre-close checks that used to be done manually with spreadsheets, and delivers an action list directly to each department's staff.
AG-02Production WIP & Variance AgentProduction WIP & Variance AgentBefore production orders are endedVerifies missing output/input records and abnormal usage quantities before closing, proactively reducing WIP residuals and cost variances that would otherwise flow into closing.
AG-03Cash & Bank Reconciliation AgentCash & Bank Reconciliation AgentBefore the final balance sheet is confirmedAutomatically matches bank statements, proposes journal entries for unposted items, and briefs the daily cash position.
AG-04Fixed Asset & Tax Close AgentFixed Asset & Tax Close AgentBefore the final balance sheet is confirmedVerifies unprocessed acquisitions/depreciation, auto-generates depreciation proposals, and reconciles output/input VAT by tax code.
WAVE 2

Operational Process Automation

AG-05 ~ 13
AG-05Sales Order Auto Creation AgentSales Order Auto Creation AgentOn receiving an order emailExtracts item, quantity, and delivery date from the email to auto-create a sales order, and proposes linked production/purchase orders for any shortfall in stock.
AG-06Order Fulfillment GuardianOrder Fulfillment GuardianDaily batchDetects broken points daily in the order-to-ship-to-invoice chain — continuously monitoring unreserved orders, delayed shipments, unbilled amounts, neglected remainders, and margin shortfalls.
AG-07Export Customs Declaration AgentExport Customs Declaration AgentAfter a packing slip is postedScans for undeclared exports and verifies consistency of declaration items, HS codes, and shipping documents, generating data linked to UNI-PASS and customs brokers.
AG-08Defense Export Control · License Decrement AgentDefense Export Control · License Decrement AgentFrom order to just before shipmentManages the remaining approved balance of a DSP-5 license in real time, automatically holding any order or shipment that would exceed the limit before it ships.
AG-09PO Confirmation & On-Time Delivery AgentPO Confirmation & On-Time Delivery AgentDaily batchContinuously tracks unconfirmed POs and elapsed delivery dates, and analyzes upstream product impact via BOM where-used for any delivery date change request.
AG-10Inventory Health AgentInventory Health AgentWeekly + month-endContinuously diagnoses slow-moving, excess, negative, and expiring inventory, and simulates surplus/shortage timing by time bucket.
AG-11Planning Exception Triage AgentPlanning Exception Triage AgentRight after the MRP batchAnalyzes the flood of Action, Futures, and Delay messages MRP generates by impact, and routes them to the right staff.
AG-12Quality & Nonconformance AgentQuality & Nonconformance AgentWeekly batchMonitors unexecuted quality orders, neglected nonconformances, and recurrence patterns, reducing the chance that quality risk carries through to shipment.
AG-13Post-Close Financial Integrity AgentPost-Close Financial Integrity AgentRight before financial statements are finalizedCross-verifies amounts by item across inventory transactions, the ledger, and financial statements, lowering the risk of post-finalization correction (re-closing, restatement).
WAVE 3

Master Data & Governance

AG-14 ~ 15
AG-14MDM Quality GuardMDM Quality GuardOn master creation/change + weeklyContinuously checks for missing required settings, duplicates, and integrity violations, reducing at the source the journal, planning, and cost errors that bad master data would otherwise cause.
AG-15Controls & Audit AgentControls & Audit AgentOn change events + daily/weeklyInstantly catches changes to vendor bank accounts, credit limits, and approval limits — continuously monitoring for fraud risk such as wire transfer fraud.
CONCLUSION

Not a replacement for your ERP, but a choice that upgrades your enterprise's operating capability

People's experience becomes corporate intelligence
Reactive response turns into proactive prevention
Repetitive work is completed as end-to-end execution

The ERP you choose today determines how far AI can work tomorrow.
Choose an ERP that doesn't just carry over your current work — choose one that shapes how you'll work in the future. The start of the Agentic Enterprise: D365 Finance & Operations.

Which Agent does your company need first?

Starting from the 15-Agent catalog, our pre-assessment maps out the target task, expected impact, and control scope together with you.

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