Before the Integrated Resort Opened,
We Completed a Closing-Ready Accounting System

We connected transactions from Front Systems — including hotel, casino, retail, HR, and procurement — under a single financial standard.

INDUSTRY

Services · Hotel · Casino · Retail

SIZE

Enterprise

YEAR

2019

SOLUTION

D365 F&O · Power BI

CUSTOMER

Customer

Jeju Dream Tower is Jeju Island's largest integrated resort, operated by Lotte Tour Development. It features the Grand Hyatt Jeju hotel, a foreigner-only casino, and retail and dining facilities.

BACKGROUND

Implementation Background

The opening date was fixed, and a system capable of closing had to be ready before then.

With the integrated resort opening in 2020, transactions from the hotel, casino, retail, HR, and procurement systems needed to be integrated into a financial management system

Master data, journal entries, closing, and P&L across multiple business areas needed to be managed under a single financial standard

The system, interfaces, and data all needed to be validated in advance to meet the opening schedule

Manual documentation and fragmented treasury and tax operations needed to shift to a foundation of e-approval, paperless documentation, corporate cards, and Firm Banking

SCOPE

Implementation Scope

We applied finance-centered modules and built interfaces with 5 Front Systems as add-ons.

FINANCE

Finance · Management Accounting

Master Data · Financial Accounting · Treasury
Management Accounting · Budget Management
Fixed Asset Management
Closing · Financial Statement Management

INTERFACE

Front System Integration

Hotel · Casino · Retail
HR/Payroll · Procurement
Firm Banking (CMS) · E-Tax Invoice
Hyosung Smile EDI

ADD-ON

Add-on Development

U-Paperless E-Approval · Paperless Documentation · Corporate Cards · ESS
Cost/revenue allocation and contribution-margin analysis by business unit
Cut-over · Opening Balance · Open Order · UAT Validation

RESULTS

Results

GO-LIVE

Go-Live Aligned With the Opening Schedule

Before Jeju Dream Tower's opening, we completed the D365 financial management system implementation along with Go-Live, cut-over, UAT, and interface testing.

INTEGRATION

Integrated Finance Across Business Areas

Transactions and closing across the hotel, casino, retail, and shared-services business areas are managed under a single financial standard.

FRONT LINK

Front System Connectivity

We connected transactions from the hotel, casino, retail, HR, and procurement systems to D365 journal entries and daily closing.

PAPERLESS

Connected Documentation and Cash Flow

We connected documentation and cash flow through e-approval, paperless documentation, corporate cards, e-tax invoices, and Firm Banking, and implemented a financial performance dashboard.

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